Frequently Asked Questions
Everything you need to know about Bird&Be fashion and services.
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund to the original payment method may incur a small restocking fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your Bird&Be pieces sooner.
Are your materials sustainably sourced?
At Bird&Be, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.